This is due to your Discord username with ID not being set up. Without this information our automated systems cannot transfer the rank to you.

To correct this:

  1. Log in to the website.
  2. Click your profile image in the top right hand corner of the website.
  3. Click Settings.
  4. Enter your Discord username with the ID number in the field which requests it.
  5. Click the Save button.

There is no limit on the number of Donator Levels you may purchase. Some bonuses may have a limit on them as to not provide an unfair gaming experience to non-donators.